This is my first blog this year. New Year's day was fragile and I was working without rest. And last year, the products that arrived from the United States and the United Kingdom began to arrive, and was just a mistake. I was just complaining. I managed to resolve the complaint, but there was a time difference and it took a long time. I don't like it anymore! However, since Paki-chan Shoten is in its second year and I have learned a little about how to complain , I often solve it as I want.